After Sales Policy
After-sales Policy
Overview
- Overview
- Warranty Terms
- Return & Refund Policy
- Warranty Service
- Refurbished Products Policy
- Shipping Policy
- Order Cancellation Policy
-
Overview
1. Overview
1.1 Purpose
This policy aims to enhance your after-sales service experience and standardize procedures to ensure efficient and high-quality support.
1.2 Applicable Customers
Applies to customers who purchased OUPES products through official United Kingdom website channels.
- If other platforms or sellers offer differing policies, contact your point of purchase for warranty fulfillment;
1.3 UK After-Sales Contact
- Email: support@oupes.com (Sun. 11pm – Fri. 11pm GMT)
- Online Support: uk.upes.com (Sun. 11pm – Fri. 11pm GMT)
- APP: Download
-
Warranty Terms
-
Return & Refund Policy
-
Warranty Service
-
Refurbished Products Policy
-
Shipping Policy
-
Order Cancellation Policy
-
Interpretation Rights
Subscription
Sign up for OUPES updates to receive information about new arrivals, future events and specials.














